Patient Guide 
Key Information for Your Stay

Visitor Information

Visitor Information

Visitation Guidelines

At Northwell Health - Plainview Hospital, we welcome all visitors. To provide a restful and safe environment, we ask that visitors follow these guidelines:


  • All visitors are encouraged to wear a hospital-issued mask and refrain from eating or drinking while in the patient's room.
  • Patients have the right to designate a support system, including identifying a support person or caregiver, to stay with them 24 hours a day. 
  • Visitors also are welcome to stay with a family member or friend when they are in the Emergency Department, Ambulatory Surgery or Outpatient Services.
  • Patients can choose who can and cannot visit them while they are in our health care facility without regard to legal relationship, race, color, national origin, religion, sex, sexual orientation, gender identity or disability.
  • Limits on visiting must be reasonable and based on the patient’s medical condition and will be explained to the patient and you.

Reasons for restricting visitors may include, but are not limited to:

  • The patient requests restrictions or limitations.
  • There are safety concerns, such as risk of infection.
  • Visiting interferes with the care of other patients, including the need for their rest and/or privacy.
  • There’s a court order that restricts contact.
  • Visitors are disruptive, threatening or violent.
  • The patient is in a substance abuse/mental health treatment program that requires limited visits.

Visits From Children

  • Children are welcome to visit a family member, but those under age 16 should be supervised by a responsible adult during their visit.
  • Children are expected to stay with an adult who is responsible for supervising them to ensure a safe and restful environment for the patient and other patient(s) sharing his or her room.
  • Younger children are not excluded by age, but supervising adults are encouraged to keep their visit brief.

Visitor Dining

Deli

Location: Off the main lobby


Hours: Monday – Friday, 7:45 a.m. – 7:30 p.m.


Cafeteria

Location: Lower Level


Hours:

Breakfast: 7 a.m. – 10 a.m.

Lunch: 11 a.m. – 2 p.m.

Dinner: 5 p.m. – 7 p.m.


Vending machines are available 24/7.


Visitation Guidelines are subject to change as Northwell Health follows the guidelines and recommendations in alignment with the New York State Department of Health travel restrictions and hospital/facility visitation mandates to protect and maintain the health and safety of patients, family, support system designees and visitors.

Waiting Area

Family members or friends may wait for surgical patients in the main lobby. Give your name to the receptionist at the desk, and you will be notified when the patient is out of surgery.

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